School Resources
We Are Here to Help You Succeed!
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Are you New Here?
FAQ and other information is available in our newsletter and online. Check out our special edition for new students, https://www.smore.com/9udjn.
Do you need K12 Customer Support?
Customer Support: http://help.k12.com or 866-512-2273 (1-866-K12-Care)
Are you wondering who to contact at the school?
Address Change:
Email Proof of Change to Your Homeroom Advisor
Attendance:
Email a copy of any school excuses to your Homeroom Advisor and/or email to request that a Student Attendance Specialist contact you.
Class Connect Technical Issue:
Contact Customer Support
Course Change or Addition:
Email your Homeroom Advisor your request.
Question about your Course:
Email your Course Teacher or ask during your live class.
Course Materials (Shipment, Returns, Missing or Damaged):
Contact Customer Support
Assignments or Curriculum in a course:
Email your Course Teacher or ask during your live class.
Grades:
Email your Course Teacher or ask during your live class.
Internet Connection:
Contact your internet service provider
Online School Issues:
Contact Customer Support
Opening PDF links:
Contact Customer Support
Proof of Enrollment:
Email your Homeroom Advisor or the school Registrar.
DMV Records:
Email your Homeroom Advisor or the school Registrar.
MAP or State Testing:
Email your question to your Homeroom Advisor.
School Policies and Procedures:
Refer to the Student/Parent Handbook. Email questions to your Homeroom Advisor.
School Events:
Check for Announcements in Homeroom Advisor time, Parent Square, and the Heron Herald Newsletter.
Suggestions or Comments:
Email your Homeroom Advisor or Relevant Teacher. You may also contact your school's Principal or the Head of School.
Transcript for High School:
Visit https://www.parchment.com/order/my-credentials/ and contact your school counselor with questions.
School Records:
If you are attending a new school, please have them request records by contacting our school directly. If you need records for another reason, then please contact your school's registrar or Homeroom Advisor.